We know that success is reliant upon an efficient and intelligent approach to the collections process.
Our collections process includes the best use of technology and data combined with a ‘safe pair of hands’ to ensure fair and compliant collections.
West Country Bailiffs operate a national network of Certificated Enforcement Agents making us the ideal partner to assist in the recovery of unpaid Penalty Charge Notices.
Through our extensive in house agent training program our Enforcement Agents are ready to recognise potential vulnerability and at all times promote fairness in enforcement.
We understand that the collection process can be very daunting and we offer numerous contact methods to ensure we are always on hand to assist with customer enquiries. Our understanding approach has enabled us to greatly improve the collection rates of Penalty Charge Notices.
By using the most up to date back office systems and technology we are able to offer our customers and clients, live and on demand access to their accounts, including the ability to make a payment, request an arrangement or check the account balance.
Our forward-thinking approach ensures that West Country Bailiffs are continually developing and improving all aspects of our process, to provide an unrivalled service. This ensures efficient and complaint collections for the council whilst adding social value within our community.
if you would like to find out more about how we can assist with PCN recovery, contact one of our helpful enforcement managers on 01803 895441 or by email to enforcement@westcountrybailiffs.co.uk
